The Bonner County Juvenile Detention Center Resident Phone System is available to all residents from 6:00PM to 9:00PM, seven (7) days a week.  The same rules apply to the new system as did the former system with a few changes.

• Residents will only be able to call parents, grandparents, and guardians unless specifically approved by the Detention Manager and/or Director.
• All contact phone numbers must be entered into the system by detention center staff prior to the resident making calls to the number.
• A Resident’s initial booking phone call is free, after that all calls will be paid calls.
• Phone calls to attorney, clergy, out of County probation officers and Counselors will be at no charge.
• Pay Phone calls will be a maximum of 20 minutes in length
• All Pay Phone calls will be recorded to an offsite location.  Calls to attorney’s and counselors will not be recorded or monitored.
• Residents may only call those individuals who have deposited money in an account that is tied directly to the individual’s phone number.  For example, if a Resident wishes to call a parent, the parent must first deposit funds in an account tied to their phone number.
• There are 3 ways to create an account and deposit funds.  Parents, grandparents or guardians may call (866)516-0115 (a Telmate number), go online at www.telmate.com or in person at the kiosk in the Bonner County Sheriff’s Office Lobby.
• Any refunds for money deposited on an account will be handled directly through Telmate.
• All Residents will have a specific PIN number that they will use when calling.  This PIN number is not to be given out to other Residents.  Your specific PIN will only allow a Resident to contact those telephone numbers associated with it that have been entered by detention staff.  All other attempts to contact other telephone numbers will not be authorized.
• The cost of the pre-paid telephone calls vary depending on length.  There is a $1.50 charge for all calls plus $.25/min.  A 10 minute call would cost $4.00 and a 20 minute call would cost $6.50.  If the resident or individual depositing money chooses to do collect calls tied to a credit or debit card, Federal and State surcharges apply.  These are EXPENSIVE.
• All residents will still be offered a minimum of 2 calls per week provided they have funds in an account to call.